Why did the world give up on writing instruction manuals?
-Ever tried to read one for a device that you have very little understanding of?
-How long would it have to be to cover every question that one might ask?
-How would you phrase each question? What vocab should you use? How much detail would be
necessary?
My guess?
My experience?
Writing instructions is very hard.
My observations:
Frequently asked questions, crowd-sourced answers, and technical support have replaced them.
Thursday, May 8, 2014
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